Only the owners of Firefly and Secrets, Audrey & David Sykes, dare offer this personal unique guarantee.
Love Firefly or Your Money Back Guarantee
If you are not ENTIRELY satisfied and wish to leave after your first night, we will refund ALL the money paid for your accommodation, including that for the first night.
Applicable conditions: Make your reservation for 6 to 20 nights and pay before arrival. No refund for purchases made after arrival or for taxis or services not provided by Secrets or Firefly. Let us know by 11 a.m. after your first night that you are leaving by 2 p.m. We will make up to 2 phone calls for you to other accommodation providers in Negril, if you wish. Our personal email address is email@example.com
Important note. This guarantee applies to bookings made directly with us. If you book Firefly through an online travel agent please read the agent's terms.